Resort Staff Training and Venue Set Up

High Performance Development provides inspiring pre season induction programmes that dovetail neatly into your company’s operational procedures and therefore ensuring your resort teams deliver exceptional service.

Every programme has one key underlying theme throughout the workshop and that is total customer care.

Thanks to our experience in the ski and watersports world, we can design tailor made programmes that cover:

• Customer Care
• Leadership and management skills for the resort managers
• Teambuilding for each resort team to build pride and the esprit de corps that makes the difference
• Essential HR and personnel training for resort managers
• Communication and presentation skills
• Time and project management skills
• RYA Qualifications and upgrades for watersports resorts

Our partnership with Blueprint Watersports enables us to offer resort set up packages that include;

• Site assessments for suitability
• Risk assessments
• Instructor qualifications
• Beach team recruitment
• Purchase and shipment of equipment
• Implementation of safe operating procedures